pk7 Privacy Policy – Your Data, Protected

At pk7, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over your own data when using the pk7 platform in the Philippines.

What We Collect and Why

Last reviewed: June 2025. Applies to all players using pk7 in the Philippines.

1. Information We Collect

When you register and use pk7, we collect certain personal information to operate your account and comply with Philippine gaming regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit and withdrawal records, betting history, and payment method details to process your transactions accurately. Technical data — including your IP address, device type, browser, and session logs — is gathered automatically when you access the platform. We may also collect information you provide voluntarily, such as support enquiries or feedback submitted through our help channels. All data collected is limited to what is necessary for the purposes described in this policy.

2. How We Use Your Information

Your personal data is used primarily to create and manage your pk7 account, verify your identity, and process deposits and withdrawals in Philippine pesos. We use your information to detect and prevent fraud, money laundering, and other prohibited activities in line with our Terms and Conditions. Transactional and behavioural data helps us improve platform performance, personalise your experience, and ensure that promotions are applied correctly to eligible accounts. We may use your contact details to send you important account notifications, security alerts, and updates about platform changes — these communications are not optional as they are necessary for account management. Where you have opted in, we may also send you promotional messages about offers available on the Promotion page; you can withdraw this consent at any time.

3. Sharing Your Data

pk7 does not sell your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and IT infrastructure providers — strictly under confidentiality agreements and only to the extent necessary to perform their services. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts. If pk7 undergoes a business restructure or acquisition, your data may be transferred as part of that process, and you will be notified in advance. All third parties who handle your data are required to maintain standards of data protection consistent with this policy.

4. How We Keep Your Data Safe

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to log out after each session. Sensitive data such as payment details is encrypted in transit using secure protocols. Our systems are regularly reviewed and tested to identify and address potential vulnerabilities. Despite these measures, no online platform can guarantee absolute security, and you should contact our support team immediately if you suspect any unauthorised activity on your account.

5. How Long We Keep Your Data

We retain your personal data for as long as your pk7 account remains active and for a period thereafter as required by applicable Philippine laws and regulations. Account records, transaction histories, and identity verification documents may be kept for up to seven years following account closure to satisfy anti-money laundering and regulatory compliance obligations. If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law. Data collected for fraud prevention purposes may be retained for longer periods where there is a legitimate and documented reason to do so. You may contact our support team to enquire about the specific retention period applicable to your account data.

6. Your Rights as a Player

As a user of the pk7 platform in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account. Where processing is based on your consent — such as receiving promotional communications — you have the right to withdraw that consent without affecting the lawfulness of prior processing. You may request the deletion of your personal data, subject to our legal retention obligations described above. To exercise any of these rights, please contact our support team with your account details and a clear description of your request; we will respond within a reasonable period.

7. Cookies and Tracking

pk7 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functions such as maintaining your login session and remembering your preferences across visits. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise page performance. You can manage your cookie preferences through your browser settings; however, disabling essential cookies may affect the functionality of certain platform features. By continuing to use pk7 after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

8. Contact and Policy Updates

If you have any questions about this Privacy Policy or how your personal data is handled, you are welcome to reach our support team at the contact details provided in the footer of this page. pk7 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable regulations. When material changes are made, we will update the review date at the top of this page and, where appropriate, notify you directly. Continued use of the platform after any updates constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed of how we protect your data.

Last reviewed: June 2025. This Privacy Policy applies to all players using the pk7 platform in the Philippines.

Your Privacy at a Glance

Data Never Sold

Your personal information is never sold to third parties for marketing. We share data only with trusted service partners under strict confidentiality agreements, and only to the extent needed to operate your account and process your transactions securely.

Encrypted and Secure

All sensitive data transmitted between your device and the pk7 platform is protected using industry-standard encryption. We regularly review our security systems to keep your account and payment details safe from unauthorised access.

You Stay in Control

You can access, correct, or request deletion of your personal data at any time by contacting our support team. You also have the right to withdraw consent for promotional communications without affecting your account access or any other platform services.

Questions About Your Data?

If you have questions about how pk7 handles your personal information, our FAQ page covers the most common privacy and account queries from Filipino players. You can also review our Terms and Conditions for the full rules governing your account, or head to the Register page to create your free pk7 account today.